Here are answers to the questions people ask most before their first visit with Pathways Counseling Services in Scottsdale.
You can book online at any time through our secure scheduling system, or call us at (480) 639-5559. If you’re not sure which therapist to choose, start with a free 15-minute phone consultation.
You share a little about what’s been going on and what kind of support you’d like. We’ll suggest a therapist who may be a good fit. The call is free, and you’re under no obligation to book.
Availability depends on the therapist and the times that work for you. During your phone consultation, we’ll look for the earliest opening that fits your schedule.
Yes. Our office is open Monday through Friday from 9 AM to 7 PM and Saturday from 9 AM to 4 PM. Evening and Saturday times vary by therapist, so let us know what works for you.
Our office is at 8414 E. Shea Blvd., Suite 101, in Scottsdale.
Before you come in, you’ll complete intake forms online. During the 75-minute first visit, you and your therapist talk about what brought you in, some of your background, and your goals. Over the next few visits, you’ll build a plan together.
Your first visit is 75 minutes. After that, individual visits are 45, 60, or 75 minutes. Couples visits are 75 minutes.
Many people start with weekly visits. Over time, you and your therapist may decide to meet less often. The schedule depends on your needs and goals.
You can switch to another therapist at Pathways. Let us know, and we’ll help you find someone who may be a better match and make the change smoothly.
Fees depend on the therapist and the length of the visit. For a 75-minute first visit, fees range from $285 to $490. Later individual visits range from $185 to $490, and couples visits range from $285 to $490. See our fees page for full details.
We do not accept insurance. You pay us directly for your care. We can give you a special receipt called a superbill. You can send it to your insurance plan to ask if it will pay back part of the cost. Check with your plan first. Not all plans cover therapy.
A superbill is a detailed receipt for your therapy visits. It lists information your insurance plan may need, such as visit dates and service codes. You can submit it to your plan to ask about out-of-network benefits.
In general, what you share in therapy is kept private. Your therapist will explain what stays private and when safety concerns or the law may require them to share information.
Yes. Select therapists offer secure video visits for clients who are in Arizona, New York, or Hawaii during each visit. You can learn more on our online therapy page.
For many people, video visits can be a helpful option. Some find it easier to fit therapy into a busy week. Your therapist can talk with you about whether online visits fit your needs.
Choose a quiet room where you won’t be overheard, and use headphones if you can. Some people take their visit from a parked car for extra privacy.
We work with children as young as 4, teens, adults, couples, and families. Not every therapist sees every age group, so we’ll point you to the right therapists during your free call.
Start by reading the bios on our team page. If you’d like help, mention what matters to you on your free call, such as a focus area or Saturday availability. We’ll suggest therapists who may be a good fit.
We offer individual therapy, couples therapy, family therapy, and therapy for children and teens. We also run a DBT skills group for adults. Depending on the therapist, approaches may include CBT, DBT, mindfulness, EMDR, exposure therapy, play therapy, the Gottman Method, and PACT.
We offer scheduled therapy visits. We do not provide emergency care. If you’re in crisis, call or text 988. If you’re in immediate danger, call 911. The 988 line is available 24 hours a day.
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